PowerUp Casino Terms and Conditions

Effective Date: January 1, 2025

These Terms and Conditions ("Terms") govern your access to and use of the PowerUp Casino online gaming platform. By registering an account, accessing the PowerUp Casino login portal, or using any services provided by PowerUp Casino, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Definitions

In these Terms, the following definitions apply:

  • "Platform" refers to the PowerUp Casino online gaming website and all associated services.
  • "User" or "You" refers to any individual who accesses or uses the Platform.
  • "Account" refers to the registered user profile created through the PowerUp Casino login system.
  • "Services" refers to all gaming, promotional, and related services offered by PowerUp Casino.
  • "Bonus" refers to any promotional offers, including the PowerUp Casino bonus programs.

2. Eligibility

2.1 Age Requirements

You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater, to create an account or use the Platform. PowerUp Casino reserves the right to request proof of age at any time.

2.2 Geographic Restrictions

The Platform is available to users residing in Germany and other jurisdictions where online gaming is legally permitted. You are responsible for ensuring that your use of PowerUp Casino online services complies with local laws and regulations.

2.3 Account Limitations

Each user is permitted only one account. Creating multiple accounts may result in suspension or permanent closure of all associated accounts, and forfeiture of any funds or bonuses.

3. Account Registration

3.1 Registration Process

To access the PowerUp Casino login portal and use the Platform, you must complete the registration process by providing accurate and complete information. This includes your full name, date of birth, email address, residential address, and payment details.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be considered your responsibility. Notify PowerUp Casino immediately if you suspect unauthorized access to your account.

3.3 Verification

PowerUp Casino reserves the right to request identity verification documents, including government-issued identification, proof of address, and payment method verification, at any time. Failure to provide requested documents may result in account suspension or withdrawal restrictions.

4. Use of Services

4.1 Permitted Use

You may use the Platform solely for personal entertainment purposes. Commercial use, automated play, or any form of exploitation of the services is strictly prohibited.

4.2 Prohibited Activities

You agree not to engage in any of the following activities:

  • Using the Platform for money laundering or any illegal activities.
  • Colluding with other users or engaging in fraudulent behavior.
  • Using bots, automated systems, or third-party software to manipulate gameplay.
  • Exploiting errors, bugs, or vulnerabilities in the Platform for personal gain.
  • Attempting to circumvent geographic or age restrictions.

5. Deposits and Withdrawals

5.1 Deposits

You may fund your account using approved payment methods. All deposits are processed in accordance with the payment provider's terms and conditions. PowerUp Casino is not responsible for delays or fees imposed by third-party payment processors.

5.2 Withdrawals

Withdrawal requests are subject to identity verification and compliance checks. Processing times vary depending on the payment method selected. PowerUp Casino reserves the right to request additional documentation before approving withdrawals.

5.3 Fees

PowerUp Casino does not charge fees for deposits or withdrawals. However, your payment provider may impose transaction fees. You are responsible for any such charges.

6. Bonuses and Promotions

6.1 PowerUp Casino Bonus Terms

All bonuses, including the PowerUp Casino bonus programs, are subject to specific terms and conditions, including wagering requirements, game restrictions, and expiration dates. Bonus terms are provided at the time of the offer and must be reviewed before claiming.

6.2 Wagering Requirements

Bonuses typically require you to wager a specified multiple of the bonus amount before withdrawal. Wagering contributions vary by game type and are detailed in the bonus terms.

6.3 Bonus Abuse

PowerUp Casino reserves the right to void bonuses and associated winnings if bonus abuse is suspected. This includes creating multiple accounts to claim bonuses, irregular betting patterns, or other forms of exploitation.

7. Responsible Gaming

7.1 Self-Exclusion and Limits

PowerUp Casino is committed to promoting responsible gaming. Users may set deposit limits, loss limits, session time limits, or self-exclude from the Platform for a specified period. These tools are available through your account settings.

7.2 Problem Gaming Support

If you believe you have a gambling problem, please contact our support team or seek assistance from organizations such as GamCare, Gamblers Anonymous, or the German Federal Centre for Health Education (BZgA).

8. Intellectual Property

All content on the PowerUp Casino online platform, including logos, graphics, software, and text, is the property of PowerUp Casino or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without prior written consent.

9. Limitation of Liability

9.1 Service Availability

PowerUp Casino strives to ensure continuous availability of the Platform but does not guarantee uninterrupted service. We are not liable for losses resulting from technical failures, maintenance downtime, or events beyond our control.

9.2 User Responsibility

You acknowledge that online gaming involves risk and that you are solely responsible for any losses incurred. PowerUp Casino is not liable for decisions made during gameplay or for any financial consequences resulting from your use of the Platform.

10. Privacy and Data Protection

PowerUp Casino collects and processes personal data in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR). By using the Platform, you consent to the collection, use, and storage of your personal information as described in the Privacy Policy.

11. Termination

11.1 Termination by User

You may close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you, subject to verification and compliance with these Terms.

11.2 Termination by PowerUp Casino

PowerUp Casino reserves the right to suspend or terminate your account at any time if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. In such cases, funds may be withheld pending investigation.

12. Dispute Resolution

Any disputes arising from your use of PowerUp Casino online services shall be resolved through good faith negotiations. If a resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of the courts of Germany.

13. Amendments

PowerUp Casino reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Platform. Continued use of the PowerUp Casino login portal and services constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions or concerns regarding these Terms and Conditions, please contact our customer support team through the Platform or via email.

PowerUp Casino is committed to providing a safe, secure, and enjoyable gaming experience. Thank you for choosing our platform.